Maintenance & Care

Maintenance is Everything. Long Live Your Eyelash Extensions!


  • Please arrive with all makeup, lotions, creams, oils and dirt removed from around your eyes.
  • Avoid wearing contacts (don’t forget to bring your glasses for the drive home!)
  • It is recommended to not curl your lashes the day of your appointment.
  • It helps to silence your cell phone before your eyelash extension session. While the lash extensions are being applied, your eyes need to remain closed. A ringing cell phone can be a distraction and trigger the urge to open your eyes unexpectedly.
  • The entire procedure generally takes 2+ hours. Sometimes longer depending on how many lashes you naturally have and how glamorous you want the results to look. More lashes = more time. For this reason we recommend not drinking an entire pot of coffee beforehand (wink!)


The First 24-48 Hours – Your new lashes are at their most vulnerable during the first 48 hours. Therefore we recommend the following:

  • Do not get your new Eyelash Extensions wet within the first 24 hours after application. This means do not splash your face with water or even sweat. Yay! You can skip that spin class and the gym today. Also, no saunas or steam rooms. No extreme heat.
  • Avoid lashes and eye area when applying cosmetics and skin care products for 48 hours.
  • Sleep on your back. This can be really important directly following your application, since the glue takes a while to dry fully and you’ll otherwise get weird kinks. After a night or two, resume your normal sleeping position but avoid scrunching your face into the pillow.
  • If you use contact lens wearer, wait 12 hours before wearing them again.
  • If your eyes are red or feel irritated it may be due to the fumes of the lash glue. This can happen if your eyes opened during the lashing process. Redness shouldn’t last longer than a day or two. Eye drops such as Bion tears can give quick relief.

After 48 Hours – The adhesive used will now be fully bonded to your lashes. Here are some tips for their care.

  • When you do go to the gym, be sure to rinse the sweat carefully out of your lashes. Salt is a solvent and can weaken the adhesive.
  • Do not use any form of make-up remover, wipes or other products anywhere near the lashes that contains oil. Simply put, avoid all oils on and near your eyelash extensions. This means cleansers, sun cream, foundation, and just about any oily cream in general.
  • Do not use waterproof mascara on the lashes. Water-based mascara is okay but in general will shorten lash life. Apply sparingly and remove gently. Only use oil free cleansers (not wipes). Never curl your eyelash extensions.
  • Be careful of what other beauty products you use (waterproof liners, creamy eyeshadows).
  • When you wake up, get out of the shower, and anytime your eyes get wet, remember to always carry that spoolie we provided you during your appointment to gently comb your lashes. Don’t forget to comb them from the top and the bottom.
  • Resist playing with them. Never tug, perm, tint, rub, pick, pull, rub or steam the eyelash extensions.
  • Please wash your face daily. It may seem like a good idea to avoid washing your eyelashes to keep them lasting longer because you’re not touching them as much, but this is not true. Oil from your skin, eye makeup, and dirt will increase on the surface area and bacteria can build up around your eyes which can lead to irritation or infection. This can also leave dead skin cells on your lash line and this does not look pretty or hygienic. Just simply wash your eyelash extensions everyday with an oil free cleanser and they will last longer.
  • Touch-up appointments are recommended and can be made every 2-4 weeks to keep lashes lush and full.
  • Avoid heat near your lashes. Be careful when blow-drying your hair and opening the oven door.
  • If you use conditioner, be careful not to get this on your eyelashes when you wash your hair in the shower.


  • It is completely normal that you will see your own natural eyelashes falling out with the eyelash extension attached to it. Eyelashes have a growth cycle and each individual eyelash has its own cycle. You shed eyelashes everyday but now you are just noticing it because you have an eyelash extension on it.
  • The outer (and inner) corner eyelash extensions will usually be the first ones to come off because this is where you usually sleep. The side that you sleep on will usually have less eyelash extensions on than the other.
  • Changes in hormones levels, crying, and seasonal allergies may also decrease the life of your eyelash extensions.

IMPORTANT:  If an allergic reaction is suspected, redness or puffiness, then please give us a call or if serious, seek immediate medical advice from your doctor.